DDDIVKARAN DHARNA
@divkarandharna
Client Services Professional
Delhi
The candidate is an organized, detail-oriented, and conscientious self-starter skilled in strategic planning and prioritization. They possess experience in client servicing, business development, and mentoring. Proficient in building long-term relationships and achieving key performance indicators across various industries.
Experience
Client Servicing
INTERNSHALA
Providing assistance and support to customers and clients pan India via calls and emails in line with the company's guidelines and policies. Focused on Relationship building, Customer engagement, and Quality of service. Setting up cases and disputes and assisting customers with technical difficulties.
Trainer & Mentor
INTUITION
Teaching various social science disciplines to 11th and 12th-grade students. Engaged with students as a counselor and mentor, monitoring and tracking progress via tests and feedback.
Product Specialist
LENOVO INDIA
Sales promotion of products and creating awareness among customers. Providing information and demos, and suggesting products based on customer preferences.
Business Development Representative
ORIX AUTO INFRASTRUCTURE
Contacting potential clients through cold calls and emails. Presenting the company vision and products, identifying client needs, and building long-term trusting relationships.
Education
Dewan Institute of Management Studies
PGDBM
Business & Management
Annamalai University
MASTER OF BUSINESS ADMINISTRATION
Business & Management