Deepika Sood

Managed HR operations, including overseeing legal compliance with federal, state and local laws and regulations. Developed focused training programs, leadership pipeline and succession plans. Managed employee disputes by employing conflict resolution techniques. Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding. Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset. Used technologically relevant digital systems to manage payroll and benefits programs. Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management. Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies. Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics. Improved page content, keyword relevancy and branding to achieve search engine optimization goals. Provided writing support in fast-paced environment for variety of public-facing materials.

Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention. Guided leaders and employees on company policies, programs, benefits and salary administration. Implemented standardized programs and policies, driving smooth operations, employee retention and engagement. Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity. Led decision-making and implementation of HR policies, procedures, programs and functions. Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes. Oversaw legal compliance with federal, state and local laws and regulations. Developed focused training programs, leadership pipeline and succession plans. Managed employee disputes by employing conflict resolution techniques. Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding. Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset. Used technologically relevant digital systems to manage payroll and benefits programs. Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management. Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies. Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics. Improved page content, keyword relevancy and branding to achieve search engine optimization goals. Provided writing support in fast-paced environment for variety of public-facing materials. Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating a

Led and directed work of 3+ HR team members and handled hiring, training and termination. Stimulated employee engagement, loyalty and commitment to values and culture of company, resulting in 65% retention rate increase. Built human resource organization and aligned people and culture with corporate strategic priorities and operations. Facilitated new-hire onboarding processes, generating offer letters and processing background checks. Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability. Managed integration, configuration and administration of HR systems. Reviewed and responded to urgent HR-related escalations. Maintained open-door policy to encourage employee communication and conflict resolution. Prepared monthly, weekly and daily logs using Microsoft Office Suite. Maintained relationships with personnel using strong collaboration and teamwork skills. Filed paperwork, sorted and delivered mail and maintained office organization. Created and updated tracking spreadsheets using MS Excel.