Deepak Kumar

B2B sales, Lead generation to Deal close. Develop and maintain relationships with target clients (C-suite executives). Participate in marketing efforts and develop skills by attending trade shows and seminars. Pitch products to new clients by cold calling and emailing everyday day. Meet sales goals and provide frequent sales reports. Implement marketing campaigns that increased sales leads by 200%.

Handling a team of six people. B2C and B2B corporate client account management. Training for certification in data science, data analytics, AI & ML, and Full stack development is one of the services provided.

Region - UK market, B2B & B2C. Ensuring that the desired course is allocated and that the customer receives effective training to ensure a positive user experience. Timely follow-up to gauge customer loyalty and propensity for referring customers. Refund cases are handled by offering alternatives or solutions while carefully following to TKA's return policy, which leads to lower customer attrition and a low refund case rate. Escalation of open tickets as soon as possible to preserve TAT and give clients a quick turnaround. Cross-selling higher ticket products to current customers helps upsell them, increasing income. Products offered include training for CBAP certification, PMP certification and training, and PRINCE2 collaborative training packages costing between $1000 and $1500.

We sell gated security systems and ERP software, and real estate firms were our primary target market. Set a target of 1500 units during this time period, but often exceeded that amount by more than 2000 units. Had virtual and in-person meetings with the president and owners of real estate companies to present our software products. Was physically visiting client sites while creating leads.