Chetan Rabari

Showcased company products and offerings to potential customers. Proven track record of identifying and pursuing new business opportunities, resulting in a 35% increase in revenue and generating new Annual Recurring Revenue (ARR) worth USD 85k. Successfully negotiated and closed high-value contracts, resulting in a 40% increase in individual sales. Developed and maintained strong relationships with key clients, resulting in a 25% increase in repeat business and a 15% increase in client retention. Responsible for presenting monthly forecasting and revenue reports to the CEO and executive leadership.

Proactively managed client accounts and their business with OnPrintShop, ensuring customer retention by effectively handling over 100 major client escalations. Established and fostered strong relationships with re-sellers, resulting in the identification of new sales opportunities and generating a total of USD 150k in repeat sales.

Provided exceptional solution support to existing clients, contributing to maintaining the internal knowledge base and customer help center content. Responsible for managing the night support team and holding regular team meetings to provide necessary support and resources.