CS
Charu Sharma
@charusharma
International US Chat Process at Teleperformance Private Limited
Delhi
Teleperformance Private LimitedBhagini Nivedita College
Charu Sharma is a B.A. graduate with experience in international customer service processes. She has worked as an Agent Advisor for major companies like Amazon and Doordash. Her background includes handling customer concerns in chat and voice processes, demonstrating adaptability and strong communication skills.
Experience
International US Chat Process
Teleperformance Private Limited
•Sep 2021 - Present
Blended process dealing with customers related to their food concerns (Doordash).
International Chat or Voice Process
Concentrix Daksh Service Pvt Ltd
Full-time•Jul 2020 - Aug 2021•Gurgaon
One-year experience in an International Chat or Voice Process (U.S Shift) for Amazon.
Education
Bhagini Nivedita College
Bachelor in History Hons.
History
Modern Convent School
12th Grade
Modern Convent School
10th Grade
Skills
MS Office
Outlook
PowerPoint
Internet
International Chat Process
Voice Process
Customer Service