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Ashish ChaudharyAC

Ashish Chaudhary

@ashishchaudhary

Operations Team lead

Ghaziabad, U.P.

COGNIZANTA.K.T.U.

Ashish Chaudhary is an operations professional with 5+ years of experience in managerial operations and workflow management. He has a proven track record of contributing to firm growth by executing business strategies and utilizing strong decision-making abilities. His expertise includes business process understanding, remote management, delivery excellence, and superior leadership capabilities.

Experience

Operations TEAM LEAD

COGNIZANT

Mar 2001 - Present

Managed a creative team who built quality ads for Ad-words accounts and caters to multiple markets (US/UK/AU/NZ/IN). Key responsibilities included managing a team of over 25 associates, ensuring daily productivity goals, conducting Root Cause Analysis (RCA), monitoring attrition, and preparing business scorecards.

Journalist (Intern)

Hindustan times

InternshipMay 2001 - Jul 2001

Managed the non-sensitive sector and used to present news in an honest and balanced manner. Responsibilities included writing and reporting stories, assessing leads, and collecting/deciphering data for factual articles.

Project Manager

APtara

Aug 2001 - Mar 2001

Managed end to end process from getting the work done by production team, coordinating with respective TLs and dealing with respective clients, over the globe, to meet their requirements and deliver a high-quality product as per the TAT. Responsibilities included leading a team of 30+ associates and managing the entire cycle of 10+ journals.

Education

A.K.T.U.

MBA

Operations and International Business

Delhi University

Journalism Honours

Journalism

C.B.S.E.

10th & 12th

Licenses & Certifications

Google AdWords

Issued: Jan 2020• No expiration

The Fundamentals of Digital Marketing

Google

• No expiration

Effective Feedback - Empower and Retain Your Employees

• No expiration

Conflict Management with Emotional Intelligence

• No expiration

Giving Effective Feedback

• No expiration

Skills

Project Management
Digital Marketing
Risk Analysis & Change Management
People Management
Business Process Improvement
Service Operations Management
Workflow & Quality management
SLA Management
Operations Management
Root Cause Analysis
Change Management