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Poonam Shriwastav

@poonamshriwastav

Sr. Executive Technical Resource at Nityo Infotech services Pvt Ltd

Ghaziabad, U.P.

Nityo Infotech services Pvt LtdAcademy of Computer Science

Poonam Shriwastav is an experienced HR Recruiter with expertise in technical and non-technical placements, including the Malaysian market. She has a proven track record in sourcing candidates using various portals and conducting comprehensive pre-screening and phone interviews. Her background also includes roles in customer service and administrative support, demonstrating strong communication and problem-solving skills.

Experience

Sr. Executive Technical Resource

Nityo Infotech services Pvt Ltd

Invalid Date - PresentSec 58, Noida

Handling IT or NonIT Recruitments of Malaysia Market. Writing and posting technical job descriptions. To Craft and send personalized recruiting emails with current job openings to passive candidates. Sourcing potential candidates on Portals i.e. Naukri, Monster, Jobstreet and LinkedIn. Performing pre-screening calls to analyze applicant’s abilities. Parsing specialized skills and qualifications to screen IT resumes. Coordinating with team leaders to forecast department goals and hiring needs. Performing phone Interviews with the Candidates. Following up on the interview process.

HR Recruiter

Gennext IT Management and Consulting Pvt Ltd

Invalid Date - Invalid DateOkhla Industrial Area, Ph-1 Delhi

Handling the Student’s Query and explain them Admission Process. Maintaining the Fee Report and Class schedule. Writing and posting technical job descriptions. Sourcing and recruiting Candidates by using databases and portals. Screening Candidates Resumes and job applications. Performing in-person and phone interviews with the candidates. Conducting exit interviews on terminating employees. Managing good relations with clients.

Customer Service Associate

Andromeda BPO Pvt. Ltd.

Invalid Date - Invalid DateSec. 58, Noida

Handling Customer’s Query and resolving the problem about Internet Banking. Fetching Records of customer inquiries and response in customer Accounts. Updating Customer’s Complaints in CRM (Customer Relationship Management) and give them appropriate solutions.

Education

Academy of Computer Science

Master of Computer Application

Computer Science

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Vidyavati Mukundlal Girls College

Bachelor of Computer Application

Computer Science

Invalid Date - Invalid DateGrade: 65.85%

Indian National Inter College

Senior Secondary School with Science

Science

Invalid Date - Invalid DateGrade: 60.6%

Indian National Inter College

Higher Secondary School

Invalid Date - Invalid DateGrade: 67%

Licenses & Certifications

Dot Net

Gennext IT Solutions

• No expiration

Skills

C++
Photoshop
SQL
Microsoft Word
Dot net (.net)