Arvind Yadav
@arvind.yadav
International Business Developer/Accounts
Surat, Gujarat, India
Arvind Yadav is a professional with over 5 years of experience in sales, marketing, and business development across IT and non-IT sectors. He possesses strong knowledge of various software, including Tally, SAP, HubSpot, CRM, and MS Office. His expertise spans accounting, international and domestic trading, and general business operations.
Experience
Sales & Account Management
Rentech Digital
Responsible for sales and account executive duties, selling products to national and international clients (UK, USA, CANADA, AUSTRALIA). Managed client relationships using CRM software like HubSpot. Services included data scrapping, Swipcart services, and Dotcom services, utilizing cold calling, outbound calling, inbound calling, email marketing, WhatsApp chat, Skype, accounting, and book keeping.
Sales Account Executive
Growit India
Focused on selling agricultural products to customers based on requirements. Responsibilities included cold calling, email, and chat communication to explain products, generating quotes, and coordinating product delivery after payment.
Relationship Manager
Kuberjee
Managed sales, support, and training services for a mobile fintech application. Key duties involved convincing customers to increase transactions, resolving technical issues with IT departments, and conducting training sessions. Utilized cold calling, outbound calling, inbound calling, email marketing, WhatsApp chat, and Skype. Maintained weekly and monthly follow-ups with clients across India.
Costumer service representative
KocharTech
Provided technical support, generated leads, and focused on customer retention from competing companies. Managed the Airtel client retention process using Airtel CRM, with a daily target of retaining 20 customers. Duties included follow-ups, checking billing, and approaching customers regarding new offers.
Education
Indira Gandhi National Open University
Masters in International Business Opreation
International Business/Trade/Commerce
Veer Narmad South Gujarat University
Bachelor of Commerce - BCom
Advance accounting and auditing
National Association of State Boards of Accountancy
Human Recourse certification
Human Resources
Society for Human Resource Management
Human Resources Leadership
skill Academy
certificate
Licenses & Certifications
Human Resources: Leadership and Strategic Impact
Microsoft and LinkedIn
Career Essentials in Data Analysis
Microsoft and LinkedIn
Human Recourse certification
National Association of State Boards of Accountancy
Human Resources Leadership
Society for Human Resource Management