Shraddha Khobragade

Contacted potential customers (parents & students) to set up meetings and counsel students on learning pedagogies. Responsibilities included Inside Sales, generating leads through cold calling, and client interaction.

Contacted potential customers (parents & students) to set up meetings and counsel students on learning pedagogies and the personalized learning journey. Responsibilities included Inside Sales, generating leads through cold calling, and client interaction.

Provided customer support for CANARA Bank, handling tasks such as checking account balances, activating/deactivating debit/credit cards, raising customer issue tickets, and providing information on loan facilities.

Handled various transaction queues for multiple countries (Sweden, Denmark, Austria, Germany, Netherlands, Norway) for KLARNA BANK. Processed detailed transactions and amount observations using applications like Klarna on-line, Fresh Desk, and Klear, including escalation and case closure.