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Ankush Raj

@ankushraj

Business advisor at Altruist Technology

Bengaluru, India

Altruist TechnologyInternational School Of Management Danapur, Patna,(Bihar) / Aryabhata University, Patna, (Bihar)

Ankush Raj is a professional with experience as a Business Advisor and Customer Support Executive at Altruist Technology. He possesses strong skills in customer retention, call center operations, and analytical problem-solving. His background includes diverse internships in sales, marketing, and awareness programs, demonstrating adaptability and a commitment to professional growth.

Experience

Business advisor (Customer Support executive)

Altruist Technology

Dec 2022 - PresentBangalore, Karnataka

Provided customers with effective ways to resolve complaints and service issues by effectively communicating their concerns. Handle more then 15% of quota daily which resulted in exceeding company's stander of productivity by 25%. Assessed problems and developed possible solution after customers information.

TATA Sky

InternshipJun 2022 - Jul 2022Patna

Focused on understanding customer needs, showing empathy, and selling products with confidence.

BDA

Edvizo Pvt Ltd.

InternshipMar 2022 - May 2022Kota, Rajasthan

Education based organization founded by IIT and IIM Alumni. Conducted exams in association with Let's Inspire BIHAR.

Opebo Industries Ltd.

InternshipOct 2021 - Nov 2021Patna, Bihar

Provided a platform connecting skilled professionals with users; used a match-making algorithm to identify suitable professionals.

Patna Nager Nigam

InternshipDec 2020 - Feb 2021Patna, Bihar

Initiated the 'One Dream Patna Clean' campaign to remove garbage vulnerable points and engage citizens in promoting sanitation.

Education

International School Of Management Danapur, Patna,(Bihar) / Aryabhata University, Patna, (Bihar)

BBA

Jan 2019 - Jan 2022Grade: 6.7 CGPA

Saheed Jagdev College, Kurtha, Arwal, (Bihar)

HSC

Jan 2019 - Jan 2019Grade: 67.2%

Park Mount Public school, Phulwari Sharif, Danapur, Patna, (Bihar)

SSC

Jan 2017 - Jan 2017Grade: 9.4 CGPA

Skills

Customer Retention
Call Centre Experience
Analytical Abilities
Customer Support
MS Word
MS Excel
Leadership
Positive Attitude
Hard Worker
Creative