Akshay Arora

Roles included Program Manager, Product Owner, Project Manager, and Scrum Master. Responsibilities included leading the 'Clinical Burnout Insights' project from initiation to closure, managing globally distributed teams (Data Science, UI, BI), defining solutions and leading SDLCs as a Product Owner, ensuring adherence to Agile Methodology and Scrum Framework as a Scrum Master/Agile Coach, and managing the complete project lifecycle using PPM Optics. Also responsible for all PM activities, including billing, timesheet monitoring, and resource assignment.

Served as Product Owner and Scrum Master. Responsibilities included defining and delivering solutions by partnering with engineering and design teams, leading SDLCs, and re-engineering legacy systems (e.g., Cloud Property Management System). Managed the Product Backlog, translating features into user stories, and driving product work across multiple platforms using agile practices. Applied Agile methods to maximize product value and facilitated project ceremonies.

Served as Product Owner and Project Manager. Responsibilities included defining project scope, objectives, and predicting resources/budget. Developed detailed project schedules and managed project updates for stakeholders. Managed all PM activities, including billing and timesheet monitoring. Additionally, delivered and redesigned financial data reporting to improve decision-making quality and timeliness.

Served as Product Owner and Project Manager. Defined project scope, charter, and goals, handling the end-to-end project lifecycle from planning to close down. Collaborated with internal teams to manage projects until go-live and produced handover documentation. Managed the Product Backlog, prioritizing features and translating them into user stories based on stakeholder requirements.

Served as Program Manager, Project Manager, and Implementation Manager. Delivered complex projects from initiation through delivery, building project plans and templates. Tracked and reported on project portfolios and presented findings to senior leadership. Led initiatives to eliminate root causes of defects and supported cross-functional alignment with Finance, HR, and L&D for budgeting, forecasting, and training coordination.

Responsible for project management and product implementation at customer sites. Built and implemented project plans from initiation to closure. Conducted local quality assurance for new product releases and provided coaching, training, and support to project and operations teams. Assisted in configuring, installing, and supporting Oracle products and associated interfaces for strategic projects.

Managed guest check-in/out procedures and provided information on hotel services and local attractions. Offered assistance to guests, ensuring needs were met efficiently while maintaining confidentiality. Handled reservations, managed cash drawers and credit card systems, and communicated shift information accurately.