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Akshay SinghAS

Akshay Singh

@akshay_singh

Director at Bikayi

Bengaluru, IN

BikayiJIMS

Strategic Business Leader with over five years of experience in Sales, Business Development, Customer Success, International Business and Team Leadership across various industries like SaaS, Ed-Tech & Automotive. This leader has successfully managed and motivated teams, including managing 100+ Sales Associates.

Experience

Director

Bikayi

SaaS•May 2022 - Present•Bengaluru, IN

Managed the setup of a new sales unit for Inbound & Outbound processes, owning the division's success. Responsibilities included managing inside sales for Enterprise Business/D2C Brands, recruiting and training sales hunters and product specialists, implementing Salesforce CRM to increase sales efficiency by 50%, and fostering strategic alliances with partners like Tata Group.

Team Lead

WhiteHat Education Technology Pvt. Ltd

Ed-Tech•Oct 2020 - Jul 2021•Mumbai, Maharashtra, IN

Recruited, trained, and coached 12 sales advisors. Developed rebuttals for customer queries, set and audited performance goals, conducted daily team hurdles, and audited calls/emails to ensure 100% process compliance.

Business Development Specialist

Go Speedy Go

Automotive•May 2016 - Jul 2019•Bhubaneshwar, Odisha, IN

Identified and researched potential markets for new franchise opportunities, negotiated terms with entrepreneurs, and managed the entire franchise launch and development process. Maintained corporate relations (B2B) and provided solutions for car services.

Education

JIMS

PGDM

Marketing & Business Analytics

Jul 2019 - Jun 2021

Babu Banarasi Das Northern India Institute of Technology

B.Tech

Electrical Engineering

May 2012 - May 2016

Springer Public School

Class XII

ISC

Apr 2011 - Apr 2012

St. Joseph’s High School

Class X

ICSE

Apr 2010 - Apr 2011

Licenses & Certifications

Beginner to Advanced Excel

Issued: Jan 2018

Everything-as-a-Service (XAAS) is the Future of Business

Issued: Jun 2019

Market and Customer Needs

Issued: Aug 2019

Advanced Business Development: Communication and Negotiation

Issued: Mar 2020

Business Development: Strategic Planning & Researching

Issued: Aug 2020

Skills

Sales
Business Development
Customer Success
Leadership
Team Management
CRM (Salesforce, Zoho)
Franchise Development
Strategic Planning
Training
Analytical Thinking
Communication
Negotiation