ABHISHEK KHANDEKAR

Developed business growth plans by identifying key clients, critical targets and priority service lines. Delivered performance updates, quarterly business reviews and planning meetings. Closed long-term agreements through skilful negotiation. Surpassed sales and customer service targets, consistently exceeding established KPIs. Shared new products and promotions with customer to encourage sales. Demonstrated products to customers to show features and promote items. Developed innovative marketing campaigns to drive substantial sales. Optimised sales methods to best acquire, develop and retain customers. Collaborate with cross-functional teams, including product development and customer service.

Dealing with customer complaints and refunds and involving management as needed. Informing clients of promotions and recommending products. Building a rapport with customers. Completed sales efficiently using Point Of Sale (POS) system. Liaised with potential customers to determine needs and provide recommendations. Promoted special offers and loyalty programme with upselling skills. Maintained excellent visual merchandising standards by routinely cleaning and organising window and point of sale (POS) displays.

Handled sales and coordinated the transition of the onboarding process. Built coordination with internal teams to develop new sales and Marketing strategies. Consulted with senior management to discuss innovation or development in existing products and services to exceed the market demand and ad hoc performance reporting to the manager. Created Marketing plans to promote the products and services of the organisation. Got contacts of potential customers via cold calling, emailing and internet search. Identified & qualified new customers as per the company's business model. Coordinated appointments, calls and meetings between senior management and customers for discussing new opportunities and for business expansions. Conducted meetings with internal teams and customers to discuss project development and delivery stages. Maintained and regularly updated the customer database, such as names, phone numbers and email addresses. Supported the business development team in creating a business model, project budget and business plan. Worked with teams to achieve the quarterly & yearly targeted revenue. Arrange a business meeting with prospective clients. Develop entry-level staff into valuable salespeople.

Provided sound advice to potential and existing customers. Worked with both internal and external stakeholders to ensure customer satisfaction. Coordinated pre-sales and post-sales follow-up.