ABHIJEET SHRIVASTAVA

Product Management: all phases of Product development lifecycle, Sales support & Marketing, Quality management. Product Development: all phases of product development and enhancement along with UX & UI. Collaborated with cross-functional teams to develop innovative product lines that met customer needs. Client Handling & Customer Support: Supported various levels of payroll and HR clients to provide prompt and thorough responses to all types of service inquiries for clients. Product Deployment: Project Execution and deployment with product level customization to customers. Lead the new product development process for specific products for a designated brand from concept generation to execution, ensuring timing, quantity and KPI's targets are achieved. Customer Relationship: Assessed all customer concerns, issues, and discrepancies. Resolving all issues and complaints. Identified resources to provide quality products and services for cost saving outcomes. Addressed all customer concerns, issues, and discrepancies. Identified resources to provide quality products and services for cost saving outcomes. Stakeholder Management: Organizing communication with stakeholders and managing stakeholder expectations. Software Implementation: Performed data transformation activities. Implemented features, providing technical expertise and training and facilitating knowledge transfer to new clients. Business Process Improvement: Managed continually identify, analyze and fix constraints, challenges and opportunities in business processes.

Business analyst deployed in Shell. Project documentation requirement gathering, developing Use Case & Requirement traceability matrix. Preparing Mom for the team meetings, managing relations with multiple stakeholders for project execution and end to end services. Collaborated with cross-functional teams on projects to ensure alignment of objectives and outcomes. Conducted interviews with stakeholders to identify business requirements and develop detailed specifications.

Product management: all phases of Product development life cycle, Sales support & Marketing, Quality management. Project Execution and Development: Project Execution and deployment with product level customization to customers. People Management: Leading team of Software Developers and Testers for IoT based product Enhancement and customization as per customer requirement. Leading projects and communication with clients and internal teams, promoting a culture of excellence and continuous improvement. Identification and mitigation of project risks, time to time. Validation and presentation of project deliverables. Technical analysis of project deliverables including designs, Firmware's, wire frames, and specifications. Client Interaction, onsite root cause analysis of problems and provided important data and solution to management for taking important decisions. Sales support for customers during plant visits and providing technical justifications/ clarifications. Worked closely with marketing and sales team as per their requirements. Provided technical clarifications and study on competitor product analysis. Schneider Electric representative for. Coordination and Communication with Government and Private third party certifying bodies like, Central Power Research Institute, ERDA, TUV UL etc. Documents preparation of product, PRD, User Stories, Sprints, MVP, Product backlog and Competitor Analysis. Product Functional requirement gathering, product vision, product specification as per customer requirement and project scope.

Research and Development Department: Product Internship. Product development, documentations, validation and third party certifications.