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Riya Bansal

@Riya

Project Manager/ Product Owner at Satschel

Ludhiana

SatschelUniversity Business School, Panjab University, Chandigarh

Riya Bansal is a Product Manager with over six years of experience delivering end-to-end product outcomes in FinTech, SaaS, and EdTech environments. She specializes in product discovery, user interviews, and translating insights into clear specifications. Riya has a proven track record of driving execution with engineering and design teams to improve adoption and reduce friction. She is skilled at prioritizing in resource-constrained settings and making data-informed decisions to accelerate time-to-value across the product lifecycle.

Experience

Project Manager/ Product Owner

Satschel

Jun 2024 - Present

Led full discovery–to–delivery lifecycle for a new CapTable product. Conducted user interviews and workflow mapping to uncover pain points. Validated problem–solution fit through prototypes and early access testing. Wrote detailed PRDs, user stories, and acceptance criteria. Improved onboarding accuracy from 82% to 96% and reduced reconciliation workload by ~70%. Delivered an early product version in 8 weeks, helping acquire 2 enterprise clients.

Associate Product Manager

Makerble

Mar 2024 - May 2024

Conducted user interviews and usability sessions for reporting and data-entry tools. Developed wireframes, PRDs, and acceptance criteria for dashboard enhancements. Ran A/B tests and rapid experiments. Increased weekly active usage and reduced task completion time by 30% through iterative UX adjustments.

Product Manager – Learning Experience

T.I.M.E. Institute

Feb 2018 - Oct 2020

Owned multiple curriculum and learning-experience products. Conducted student interviews and feedback sessions to evaluate product fit. Collaborated with academic and content teams to refine learning flows. Redesigned program modules based on usage insights to improve learner outcomes.

Deputy Manager- Process Ownership

OM Careers

May 2017 - Dec 2017

Translated client hiring workflows into structured product-like journeys. Designed tracking dashboards to analyse performance and identify drop-off points. Facilitated cross-team collaboration to reduce friction in candidate pipelines.

Assistant Product Manager

TCYonline.com

May 2015 - Apr 2017

Supported end-to-end feature development for multiple EdTech applications. Conducted market research, user interviews, and behavioural analysis. Wrote user stories and coordinated with engineering for iterative enhancements. Improved product adoption by simplifying navigation and enhancing UX.

Education

University Business School, Panjab University, Chandigarh

MBA-HR

Human Resources

Jan 2015Grade: 73.37%

Government College for Girls, Ludhiana

B.Com

Commerce

Jan 2013Grade: 80.55%

Bhartiya Vidya Mandir, Ludhiana

HSC

Jan 2010Grade: 93.8%

Shamrock Christian School, Ludhiana

SSC

Jan 2008Grade: 90.6%

Skills

Product Discovery
User interviews
Client workshops
Problem validation
Journey mapping
Prototyping
Product Execution
PRDs
User stories
Acceptance criteria
Process flows
Backlog mgmt.
A/B Testing
Sprint execution
User Acceptance Testing
Data Analysis
Drop-off tracking
Funnel analysis
Event tracking
GA4
Mixpanel
Cross-Functional Leadership
Jira
Confluence
Trello
Microsoft Clarity
Figma
Gantt
B2B SaaS
FinTech
EdTech
Impact/ESG workflows