Garima Chakrayat
@GarimaChakrayat
Senior Manager – Content at Tata Digital
Mumbai
Garima Chakrayat is a Senior Manager with over 10 years of experience in content quality, digital operations, project management, and workflow optimization. She is skilled in cross-functional coordination, content merchandising, and stakeholder alignment. Throughout her career, she has demonstrated expertise in operational excellence, quality assurance governance, and the implementation of efficient SOPs across various digital platforms.
Experience
Senior Manager – Content
Tata Digital
Collaborate with Writers, Brand, Operations, Social Media, and Creative teams for campaigns and updates. Lead end-to-end content operations including planning, validation, scheduling, and merchandising. Review and refine content ensuring accuracy, clarity, and brand alignment. Manage onsite merchandising to deliver accurate, user-friendly modules. Improve workflows and SOPs to strengthen delivery speed and reduce TAT. Oversee Jira & YouTrack for ticket planning, prioritization & tracking. Train stakeholders on new merchandising processes and workflow updates. Mentor team members and maintain strong quality governance.
Senior Technical Officer
Go First
Performed quality checks on audit documentation and workflows. Streamlined audit processes to improve compliance and accuracy. Coordinated with vendors and teams to ensure smooth audit completion.
Quality Assurance Specialist
ByteDance
Conducted quality checks on editorial and user-generated content. Supported calibration and guideline clarity improvements. Helped enhance content review accuracy and consistency.
Content Quality Specialist
OYO
Reviewed editorial and property-related content to ensure accuracy. Streamlined QC workflows and reduced inconsistencies. Coordinated with internal teams to maintain content quality.
Quality Assurance – Content
Wadi InfoTech
Conducted detailed text and image checks. Helped refine QC guidelines and reduce recurring quality issues.
Technical Support Associate
Convergys (Microsoft)
Managed documentation and resolution tracking. Improved reporting formats and support workflows.
Executive – Sales Coordination
Century Pulp & Paper
Reviewed production and sales documentation. Streamlined coordination across production, sales, accounts & dealer networks.
Education
Roorkee Institute of Technology
B.Tech
Information Technology
St. Paul’s Sr. Sec. School, Kathgodam
Class 12
Nirmala Convent Sr. Sec. School, Kathgodam
Class 10