Arpita Shah
@Arpita
Account manager at Dell Technologies
Bangalore
Experienced Account Manager Professional with 5+ years of experience in B2B and B2C sales, specializing in client account management, lead generation, and revenue growth. Proven ability to identify new business opportunities, optimize sales processes, and build long-term client relationships. Skilled in CRM management, outbound prospecting, cold calling, and market analysis to drive pipeline growth and sales performance. Adept at cross-functional collaboration with marketing and operations teams to achieve sales targets and business objectives. Achievements include securing ₹6.5 Cr in total business over 2.6 years and being awarded a Dubai trip for top sales performance.
Experience
Account manager
Dell Technologies
Identified and pursued new business opportunities through cold calling, networking, LinkedIn and MCA site. Acquired 25+ qualified leads monthly, contributing to consistent pipeline growth. Conducted product demonstrations and client consultations to drive conversion. Successfully closed new client deals, achieving 110% of quarterly sales targets. Built strong relationships with decision-makers to expand business opportunities. Maintained accurate CRM records of leads, opportunities, and sales forecasts. Utilized multiple business tools and platforms to manage daily tasks, streamline workflows, and ensure efficient multitasking.
Inside sales – Manager
Cybernetyx
Managed and coached a team of 5 sales reps targeting both business and individual clients. Created and executed call scripts, email flows, and webinar invites, raising lead volume by 40%. Delivered hands-on product demos, converting 1 in 4 into closed deals. Monitored sales data to project ₹60 Lakh in monthly revenue with 95% accuracy. Launched a structured training program that included 15 live demonstrations and interactive Q&A sessions, resulting in improved customer satisfaction ratings and a marked increase in product utilization within two weeks.
Sr Business Development Associate
upGrad pvt ltd
Generated and managed a high value pipeline of ₹6.5 Cr+ by cold calling, email campaigns, and LinkedIn outreach. Negotiated and closed deals averaging ₹15 Lakh per contract, achieving 120% of monthly sales targets. Collaborated with product, marketing, and finance teams to tailor customized solutions, improving conversion rate by 18%. Conducted market research and competitor analysis to identify 3 new revenue streams, contributing to a 10% increase in annual revenue. Implemented Lead squared best practices, reducing lead response time by 30% and improving data accuracy.
Business Development Associate
Byju's
Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information. Keeping up with product and service information and updates. Converting potential customers into sales.
Education
Acharya Institute of Graduate studies
Bachelor of Business Administration
Business Administration