Akshay Bakki
@AkshayBakki
Technical Program Manager II - Payments Vertical at Setu (BrokenTusk Technologies Pvt Ltd. - Part of PineLabs)
Bengaluru, Karnataka, India
Akshay Bakki is a Technical Program Manager II at Setu with over six years of professional experience in technical program management and operations. He has a strong background in the payments industry, having led cross-functional teams at Paytm and Setu to optimize delivery timelines and reduce operational costs. Akshay holds an MBA from IIT Bombay and a B.Tech in Electrical Engineering. He is skilled in Jira Query Language, stakeholder management, and data-driven analysis, with a proven track record of delivering high-impact strategic initiatives.
Experience
Technical Program Manager II - Payments Vertical
Setu (BrokenTusk Technologies Pvt Ltd. - Part of PineLabs)
Improved delivery timelines by 50% through implementation of a structured Sprint Planning system. Developed the Quarterly Roadmap for the Business Intelligence function. Created an annual compliance calendar for regulatory adherence. Implemented an internal support workflow to streamline issue resolution. Achieved a 70% reduction in cloud costs for a BBPS Customer.
Technical Program Manager - Payments Platform
Paytm (One 97 Communications Ltd.)
Led cross-functional collaboration across Product, Engineering, and Business teams for 35+ projects with a bottom-line impact exceeding 50+Cr. Implemented operational strategies resulting in a 30% reduction in operational costs. Utilized Jira Query Language for Kanban dashboards and project documentation.
Management Intern
Oyo Hotels and Homes
Achieved a 45% reduction in annual customer support expenditure through strategic implementation of optimized user journey across multiple self-help channels.
Assistant Manager
Reliance Infrastructure (BSES)
Responsible for the operation and maintenance of Distribution Network in Central Delhi. Reduced aggregate technical & commercial losses to 6.7%, increasing operational revenue by 70 Lakhs. Executed a pilot project installing IGMS, resulting in a 90% reduction in commercial loss due to theft.
Education
Shailesh J Mehta School of Management, IIT Bombay
MBA
General Management
School of Technology, Pandit Deendayal Petroleum University
B.Tech
Electrical Engineering