Akshat Gupta

Led multiple enterprise digital transformation projects, including Salesforce SFA, DMS, Sample Portal, ITSM and CSRP, currently used by 3,000+ users across domestic and international markets. Managed end-to-end project delivery for 7+ business-critical applications, from requirement gathering and UAT to deployment and production support. Acted as the single point of contact between business teams, IT, and vendors, ensuring smooth delivery and high system adoption. Drove process automation and system integrations across sales, operations, finance, marketing, and logistics, improving data accuracy and business visibility.

Set up a new Digitisation, Strategy & Innovation department from scratch, driving organizational digital transformation initiatives. Collaborated with C-level executives to prioritize and implement strategic IT projects, ensuring alignment with business goals and financial constraints. Automated daily approval processes and data updates using Power Automate, reducing manual intervention by 40%. Spearheaded the development of multiple user-centric interfaces and internal applications to streamline operational workflows and improve efficiency across departments. Created and owned the annual digital roadmap, including budget planning, timelines, resource allocation, and execution strategy.

Led multiple cross-departmental digital projects from concept to deployment, improving delivery timelines and team efficiency. Planned and executed Summer Camps and Bootcamps, overseeing logistics, marketing strategy, team assignments, and program delivery. Developed custom canvas and model-driven apps integrated with SharePoint and Dynamics 365 F&O, enabling non-technical teams to update, track, and manage operational data in real time. Applied Agile methodologies to manage timelines and team capacity, improving on-time delivery by 30%.

Developed dynamic Power BI dashboards and responsive frontend data interfaces to enhance reporting, visualization, and business decision-making. Participated in requirement gathering, sprint planning, and stakeholder meetings, improving communication between technical and non-technical teams.

Built foundational skills in HTML, CSS, and JavaScript while contributing to the frontend of company projects.