Vivek Shukla

Leading projects, interacting with international clients, Auditing, Insite papers, IT Due Diligence reports, Cloud accounts assessment, Inhouse & Hybrid DataCenter audit, SOC, Cybersecurity & Network Security Audit and DR & BCP Policies audit, Suggest latest and standard policies & producer.

Handling the 5 members team, who manages the production server of client business applications, Managing the Company website hosted on RHEL 7.0 and Routine Back up of the server logs, Setup UAT environment for vendors, Mobile Application Server Start & monitor over the AWS, Database backup Automation, FTP Server, and server patching.

DataCenter Management, SOC Operations, Cyber & Network Security, Linux & Windows Server Support, Application Support, FTP Server, Storage Support NAS, MySQL and SQL Database Support & Monitoring, Managing the Service Desk Team, SLA Monitoring, Escalation Handling, Team Handing, Staff /Team Rooster maintaining, Handling Support Services of Linux Servers, Cloud Computing (AWS), Azure, In House application, Cloud Web servers, Database Backup, TAPE drive, Veeam Backup, day to day Operational & Technical Activity, Understand the requirement & Changes in Software as per Management Requirement. Coordinate with Developers and the Application vendor team to explain the requirement and changes. Deployments of new incremental patches, Windows Patches, Security Patches & regularity Changes from time to time. log management analysis & SLA monitoring with BMC and Manage Engine IT Service Desk Tool, Linux CSR, SSL implement, LVM, Samba Server, Zimbra Mail Server, Open-source Remote tool server. Vendor Coordination, IT Service Management, Redshift, Open VPN server, Sophos & Palo alto Firewall, Google Workplace, office 365, End User Management, SOPs, IT policies, & etc.