Himadri Singh
@user.2557667
Data Science Analyst | NLP | Machine Learning
Gurugram, India
Himadri Singh is a Data Science Analyst at American Express with expertise in NLP, machine learning, and computer vision. She holds an Integrated M.Tech in IT from ABV IIITM Gwalior with a CGPA of 8.48 and has previously worked at Samsung R&D Institute on speech recognition and multi-human pose estimation. An open-source contributor and hackathon winner, Himadri brings strong technical skills across Python, deep learning, and big data analytics.
Experience
Data Science Analyst
American Express
Topic Modelling using LLM for TLS Call Channel US in Servicing360 Project. Topic Modelling CHAT Servicing360 Project to predict chat demands discussed during web/app in US Servicing (coverage 92%, precision 85%, recall 87%). VIBES-X Explainability using LIME and SHAP to explain black box model of VIBES.
Senior Engineer
Samsung R&D Institute
Part of Voice Intelligence Team. Automated E2E process of updating Bixby model. Used Bash and Shell scripts, GitHub Actions.
Data Science Intern
American Express
Completed three transaction types Fraud case, Airline Benefits & Alert Enrollments in Servicing360 project. Worked on Call model that segregates a conversation into different tags like greeting, issue, resolution, closure etc with up to 84% accuracy.
Research Intern
Samsung R&D Institute
Part of Vision Research Group. Modified existing Single Human Pose Estimation model to support Multi Human Pose Estimation. Achieved MPJPE of 81mm and Inference Time 44ms.
Open Source Contributor
GSSoC
Contributed to a command line software for WhatsApp. Attained 17th rank in Top 25 overall with 30+ PRs and 1k+ LOC merged.
Computer Vision Intern
CAST Technologies
Developed automation testing for Disk-Diffusion and E-Strip Test. Implemented an algorithm for Pattern (circle & ellipse) & Text Recognition.
Education
ABV IIITM Gwalior
Integrated M.Tech
Information Technology
DPS Meerut
CBSE XII
Science