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Vivek GuptaVG

Vivek Gupta

@user.2526299

Team Lead - Community Management (Social Media)

Indore, Madhya Pradesh, India

https://www.linkedin.com/in/vivek-gupta-480341156/

In2Talk TechnologyRICS-SBE

Vivek Gupta is a Community Management professional based in Indore with an MBA in Construction Project Management and experience leading social media community management teams at In2Talk Technology and Ugrocol Solutions. He oversees community strategy development, content management, crisis management, analytics and reporting, and cross-functional collaboration with content, marketing, and PR teams. He holds a Gold Medal in the National Science Olympiad and brings a strong blend of engineering and management expertise.

Experience

Team Lead - Community Management (SMM)

In2Talk Technology

•Jan 2024 - Present•Bengaluru, India

Managing a team of community managers. Overseeing online community management including strategy development, content management, crisis and conflict management, analytics, and cross-functional collaboration.

Team Lead - Community Management (SMM)

Ugrocol Solutions Ltd.

•Feb 2023 - Dec 2023•Bengaluru, India

Managing community managers, community strategy, content management, crisis management, analytics, and cross-functional collaboration.

Senior Community Manager (TL)

Veyola Services Pvt. Ltd.

•Sep 2021 - Nov 2022•Mumbai, India

Building community on various social media platforms.

Education

RICS-SBE

Jan 2019 - Jan 2021•Grade: 7.90 CGPA

SVITS

Jan 2015 - Jan 2019•Grade: 7.41 CGPA

Chhatrapati Shivaji Public School

Jan 2014 - Jan 2015•Grade: 77.8%

Chhatrapati Shivaji Public School

Jan 2012 - Jan 2013•Grade: 71%

Licenses & Certifications

Management and Leadership Skills

Certification body unspecified

Skills

Social Media Management
Community Strategy
Content Management
Crisis Management
Analytics & Reporting
Brandwatch
Statusbrew
Hootsuite
Clickup
Canva
Airtable
Nuclino
MS Excel
MS Word
Leadership
Team Management