Trina Mukherjee

Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital. Partnered with IT and operational leadership to develop financial business plans with detailed benchmarks. Reviewed documentation and identified financial discrepancies where applicable. Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.

Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets for optimal financial outcomes. Implemented business strategies & software, increasing revenue and effectively targeting new markets. Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports. Sourced, vetted and managed vendors needed to accomplish project goals. Recruited, interviewed and hired 40 employees and implemented mentoring program to promote positive feedback and engagement. Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

Worked on developing MIS/Scorecard/Dashboard for cross-functional stakeholders. Identified and implemented strategies for building team effectiveness by promoting spirit of cooperation between team of 4 members with focus on excelling business targets and service delivery metrics. Adhered to established security procedures and reported potential fraud or safety violations to manager for immediate recourse. Resolved problems, improved operations and provided exceptional service.