Default profile banner
SK

Sushruth kumar

@sushruthkumar

Manager - Demand Generation at Sutherland

Hyderabad

https://www.linkedin.com/in/laishetty-kumar/

SutherlandOsmania University

Sushruth is a results-driven Customer Success professional with 15 years of experience. He specializes in business development, sales, and client handling, focusing on fostering long-term client relationships and driving business growth. His expertise spans Account-Based Marketing (ABM) and client success across Digital Marketing, AI/ML, RPA, OEM, ERP, and Cloud domains. He is committed to ensuring client success through strategic solutions and comprehensive support.

Experience

Manager - Demand Generation

Sutherland

Dec 2023 - May 2024

Developed and implemented multi-channel demand generation campaigns to drive qualified leads and sales pipeline growth for AI and ML solutions, including RPA, intelligent automation, AI knowledge management, AI data extraction tools, AI remote workforce automation tools, and AI language converter tools. Tailored strategies to target audiences in the Americas, EMEA, and APAC regions. Sold healthcare products, E-hub, Sutherland Smart Health Analytics, and Sutherland SmartCred to US regions. Planned, created, and managed marketing campaigns across various channels, including email, social media, webinars, content marketing, and events. Utilized marketing automation and CRM systems, including HubSpot, and lead generation tools like ZoomInfo and Lusha to track and analyze campaign performance and lead progression.

Customer Success Lead

Innovative Business Solutions

Jan 2017 - Dec 2023

Developed and implemented comprehensive sales campaigns to showcase the value proposition of SAP, Cloud, Microsoft, IT services, SaaS, and BI tools to the USA, EMEA, ME, SEA, and JAPAC markets. Conducted Account Based Marketing (ABM) through ZoomInfo to identify and qualify leads. Drove new business development efforts through strategic outreach, including cold calls and email marketing, to C-Suite/CXOs/CVD level of personas. Oversaw enterprise accounts, nurturing relationships with key stakeholders. Utilized data analytics tools to track customer performance and make informed decisions to drive customer success and revenue.

Business Development Manager

SaNa Software services

Feb 2014 - Mar 2016

Specialized in B2B/SME Lead Generation and Cold Calling for IT and SAAS services of OEM. Successfully established Business Partnerships with major OEMs like IBM and Microsoft. Designed compelling Calls-to-Action (CTAs) and email templates, closely tracking and reporting email marketing KPIs. Developed meticulous documentation and roadmaps for processes, A/B tests, and promotions. Built and nurtured high-level relationships with senior stakeholders, effectively influencing key decision-makers to drive successful partnership outcomes.

Business Development Manager - Digital Marketing

SP Software

Jun 2012 - Dec 2013

Spearheaded strategic ABM initiatives and managed sales for digital marketing and content services, enhancing customer engagement and revenue growth across SEO, SEM, SMO, SMM, PPC, social media, and content creation. Expertly led and mentored a team of 12 inside sales and business development professionals. Successfully generated leads and established robust partnerships with major OEMs and digital platforms, targeting enterprises across the USA, EMEA, and APAC regions. Instituted KPIs and KRAs for individuals and the team, ensuring precise tracking and consistent achievement of sales targets.

Customer Success Manager - Digital Marketing

Reno Plas

Jul 2009 - Jun 2012

Spearheaded strategic ABM initiatives and managed sales for digital marketing and content services. Expertly led and mentored a team of 12 inside sales and business development professionals. Successfully generated leads and established robust partnerships with major OEMs and digital platforms. Instituted KPIs and KRAs for individuals and the team, ensuring precise tracking and consistent achievement of sales targets. Oversaw digital marketing and content initiatives for all clients, ensuring successful implementation and sustained long-term engagement.

Education

Osmania University

MBA/PGDM

Business/Management

Jan 2009

Osmania University

B.Sc

Jan 2007

Andhra Pradesh

12th

Jan 2003

CBSE

10th

Jan 2001

Licenses & Certifications

Google analytics

• No expiration

HubSpot Marketing Software

• No expiration

Digital Marketing Campaign Planning And Management Course

• No expiration

Skills

Account Based Marketing (ABM)
Lead Generation
Sales Management
Customer Success
CRM Management
Digital Marketing
AI/ML
RPA
Cloud Computing
Email Marketing
Content Creation
Inside Sales
Cold Calling
HubSpot
Salesforce
ZoomInfo
Lusha
SEO
SEM
PPC