SGSrikanth Gojja
@srikanth.pm
Program Manager at Genzeon Technology Solutions
Hyderabad, India
Project Manager with a verifiable track record of managing IT projects and exceeding expectations. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures/skill sets, and designing process and system improvements to increase productivity and reduce costs. Extensive experience in the implementation of US health care EHR, PMS and RCM applications having knowledge on Payor and Provider. Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders. Recognized project management skills, consistently deliver complex, large-scale projects on time and within budget.
Experience
Program Manager
Genzeon Technology Solutions Pvt. Ltd.
Client: Sharecare Inc. Met with project stakeholders on regular basis to assess progress and make adjustments. Coached team members on productivity strategies to accomplish challenging goals. Interacted with customers and clients to identify business needs and requirements. Addressed and resolved technical, financial, and operational concerns. Leveraged project management processes and tools to define and execute projects. Built teams to address project goals and objectives for multiple projects.
Manager - Program and Project Management
DDi
Clients: Pfizer, Novartis. Managed VISTAAR and ViSU projects using Waterfall model. Provided strategic guidance across multiple client functions in partnership with clients and software development teams. Partner with internal/external sponsors and Application Development managers to create robust product Roadmaps.
Sr. Project Manager
MGS Technologies Pvt. Ltd.
Client: Envision. Led RAP&GO and DASH projects — hospital communication and admission systems built on .NET MVC and SQL. Acted as liaison between non-technical and technical departments. Consistently evaluated and completed SRS & BRD documents. Managed product team including IT business analyst, development lead, developers, and testing team. Followed Agile scrum methodology.
Project Manager
Sutherland Global Services
GARMS RCM Application Revenue cycle management solution covering Payment posting, Denial Management, AR Follow up and Patient AR follow up. Technology: .NET MVC and SQL. Clients: George Washington Hospital, Mercy Hospital, Our Lady of Lourdes, Mount Nittany. Waterfall Model. Completed full systems, procedure review and documented recommendation for systems automation.
Sr. Service Desk Analyst
Computer Associates
Responded to user operational issues with desktop computers, laptops and mobile electronic devices. Entered service tickets into incident tracking system. Diagnosed and resolved user system functionality issues. Maintained servers and systems to keep networks fully operational during peak periods.
Sr. Tech Support Associate
Tech Mahindra
Answer calls and assess customer's technical support needs. Resolve customer issues or escalate when necessary. Log issues and all customers' contacts into the customer database. Conducting Team Huddles on Quality and Process related updates.
Customer Service Associate
Dell International Services
Answer calls and assess customer's technical support needs. Resolve customer issues or escalate when necessary.
Education
DVN PG College, Anakapalle
Master of Science
Computer Sciences
Andhra University, Visakhapatnam
Bachelor of Commerce
Accounting and Finance