SHIV SAGAR

Orchestrate IT projects by balancing technical requirements with business objectives under tight deadlines and budgets. Transform hospital and healthcare operations like patient care systems and ensured compliance with healthcare regulations. Efficiently conduct the migration of IT systems, ensuring seamless transitions to new software platforms and cloud services with minimal business disruption. Implemented cutting-edge digital tools in HR, introducing AI-driven recruitment processes, digital onboarding experiences, and innovative online learning platforms. Design dashboards, conduct analysis and interpret the results for future course of action. Conduct Project Management sessions on various topics.

Collaborated with EMEA partners to define project scope, objectives and deliverables. Developed detailed project plans, timelines and budgets. Provided recommendations for achieving project short and long-term goals. Assisted in setting key performance indicators (KPIs) and objectives. Conducted research and data analysis to gather relevant information. Analyzed problems arising from 3Ps and use quality management tools to address it. Identified potential risks and challenges that may impact project's success. Developed risk mitigation strategies and contingency plans. Monitored project progress against plan and communicate same to stakeholders. Tracked project expenses and ensure it is within budget. Generated regular project status reports and shared with the stakeholders periodically. Maintained accurate project documentation, including meeting minutes, change logs and progress reports. Conducted project evaluation to assess its success and identified lessons learned. Handed-over project deliverables to partners and provided any necessary training or support. Drove team’s performance and provide coaching when necessary.

Orchestrated the entire lifecycle of CX design projects from inception to completion. Delineated project boundaries, goals, and expected outcomes. Crafted and implemented detailed project timelines, ensuring optimal resource allocation and distribution. Administered and oversaw the financial aspects of CX design endeavors. Directed a diverse team comprising project members and other content specialists. Fostered collaborative relationships with stakeholders, subject matter experts, and project collaborators. Compiled and managed comprehensive project records, strategy plans, encompassing design blueprints, and evaluative reports. Extracted and assimilated data to construct insightful dashboards that revealed patterns and connections. Stored all project-related materials and assets securely for reference and use.

Collaborated with CXOs to understand organization's strategic objectives. Translated high-level strategic plans into actionable project plans and initiatives. Developed clear project roadmap that aligns with company's strategic vision. Defined project scope, objectives and success criteria. Developed project charters and secure necessary approvals and resources. Identified key stakeholders and establish communication and reporting mechanisms. Led cross-functional teams in executing strategic projects. Created detailed project plans, including timelines, tasks and resource allocation. Managed project budgets and resources effectively. Identified risks and developed risk mitigation strategies and contingency plans. Conducted regular quality checks to ensure project outcomes meet desired standards. Maintained comprehensive project documentation. Fostered strong relationships with key stakeholders and provide updates on project status and solicit feedback. Conducted post-project assessments to evaluate success its objectives. Provided mentoring and coaching and fostered a collaborative and results-driven team culture.