Shubhi Awasthi

Handling Amazon, eBay, Shein and Catch Integration based on Shopify and Shopline frameworks; Identify and communicate with key stakeholders; Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tool; Assess options for process improvement, including business process modeling; Conducted Webinars and podcasts based on e-commerce; Documentation like FRS, SOPs, and other related things; Prepared and distributed reports, presentations, and other materials; Handling a team of 12 employees; Identified and documented business requirements utilizing Agile methodology; Managed support exceptions and escalations, creating new or refining existing business processes; Schedule meetings with international clients via Upwork, Freelancer, etc.; Managing projects and assigning tasks via Clickup/Asana; Analyzed data to identify trends, customer needs, and areas of improvement; Conducted market research and identified new business opportunities; Forecasted sales numbers to gauge product and campaign success.

Assisted with check-in and check-out processes as needed, ensuring all paperwork was completed correctly; Processed cash and credit card payments accurately according to company policies; Managed a team of 5; Handled C&E clients for revenue generation; Processed invoices, receipts and other office documents.

Completed coursework towards MBA in Business Administration.