Renu Tyagi

Create sales infrastructure and converting prospects into a higher revenue package. Retaining the clients and converting them into high prospects clients. Intensely following up with the prospects and closing the sales within the sales cycle. Achieving the weekly targets in high-pressure performance-driven competitive environments. Cross selling different products.

Led digital marketing campaigns from idea to implementation, including monitoring and evaluating online campaigns. Spearheaded User Acquisition across multiple disciplines, including Advertising, App Installs, and Customer Journeys. Managed all Affiliate channels for Online Acquisition and User engagement. Managed Digital, Mobile, Video, and Display Advertising campaigns through Google Ads and FB paid campaigns. Implemented Growth Strategies and conducted A/B Testing. Managed events for NGOs, corporate, and personal events. Proficient in Google Analytics, Facebook Ads, Google Ads, LinkedIn Ads, and SEO tools.

Selling commercial and residential properties to HNI investors. Listing properties at different portals. Lead management and contract development. Website and social media content management. Lead generation through campaigns. Responsible for sales process, team management, content planning, event handling, graphic design, marketing strategy, and budget handling.

Managed the performance of security services in a 24x7 environment and ensured service level achievement. Performed fault management and preventive/corrective maintenance on various network nodes (BTS/TRC/BSC, NodeB/RNC, E-NodeB). Experienced with Huawei GSM WCDMA LTE equipment, IP routing protocols, and MPLS. Handled troubleshooting and operation of EPG, SGSN, MME, DNS, PCRF. Monitored KPI through PRS and U2000 RTN.

Responsible for coordination, support, management, and execution of 1st Level proactive and reactive maintenance activities to ensure continuous service availability and adherence to SLAs. Knowledgeable in telecom protocols SS7 (SCCP, TUP, ISUP, INAP), TCP/IP, SDH, and DWDM. Performed network surveillance, 1st level restoration, and preventative maintenance, maintaining service delivery levels within agreed SLAs.