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Purnima Gupta

@purnimagupta

Manager- Credit & Operations at TankUP Petro Ventures LLP

Lucknow

TankUP Petro Ventures LLPAbdul Kalam Technical University

Purnima Gupta is an experienced professional with expertise in Credit and Operations Management. She has managed business operations, including fuel delivery, diesel procurement, and end-to-end payment and cash flow management. Her skills encompass client relationship management, strategic planning, and supervising operations associates to ensure efficiency and customer satisfaction.

Experience

Manager- Credit & Operations

TankUP Petro Ventures LLP

Dec 2018 - Present

Responsible for Business Operations, Fuel Delivery Vertical, Diesel Procurement, Client relationship and retention, Customer Relationship and Campaign lead, Strategy and Planning for Process Development, all operations management, supervising CRM and Operations, channeling credit operations, account reactivation, End to End Payment and cash flow management, 360° Bill management, and managing operations/collection associates.

Operations Coordinator

OGO 9 Services

Aug 2016 - Nov 2018

Troubleshooting end to end operations and Service Management, and aligning Organizational Objectives.

Education

Abdul Kalam Technical University

B.Tech

Biotechnology

Grade: 75%

Bright Land Inter College, Lucknow

Intermediate of Science

Grade: 73%

Licenses & Certifications

Merit Certificate in Big Data Analysis

Certiprof

• No expiration

Skills

Excel
Word
Power point
Advance Excel
Python
Team Manager
Design Thinking
Administration
Customer Relationship
Client Counseling
Report Pulling