Priyal Sharma

Lead and managed two teams of 17 and 13 members each, overseeing the development and maintenance of the UI interface for Gartner's global conferences platform. Coordinated with cross functional teams to ensure seamless functionality and exceptional user experience across more than 80 international conferences every year. Lead the implementation of cutting edge features resulting in a 25% increase in user engagement and a 15% improvement in platform performance.

Defined and delivered a product vision for the digital transformation of current customer service processes in the hotelier management, achieving reduction in processing time by 70%. Translated requirements into Business Requirement Document (BRD's), User stories and acceptance criteria for the engineering team. Utilised agile methodology to create automation solutions which saved $500K for the company.

Lead product ideation to launch a complete online website worth 30 million serving multiple stakeholders. Partnered with cross functional teams including UI/UX, technology, testing and analytics to drive product discovery and delivery. Established Key performance indicators (KPI) and Objective and Key results. Performed A/B tests to optimise usability and stylistic elements for 20+ Pages of Mobiles application.

Redesigned the complete User interface for the Advisor facing Platform for Ameriprise Financial Bank. Designed User Stories on JIRA and conducted end-to-end testing via test plans. Implemented Operational Risk Department's (ORD) data frameworks and guidelines. Performed Operational risk assessments for large infrastructure transformation and regulatory driven projects.

IT management, project management, business information systems, information management or knowledge management. Analyzed critically business problems, designed IT solutions and assessed effectiveness. Worked with SAP ERP S/4 HANA.

Used primary and secondary research methods to study Singapore from a business organization's perspective and analysed innovation and creativity in a global context.

Co-ordinated with Swinburne University of Technology for 6 weeks, by adapting to cultural differences and improving communication and interpersonal skills.