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Prajwal Kumar

@prajwalkumar

Asst. Sales Manager

Bangalore

Homelane.comJain University

Highly experienced professional with over 8 years in Business Operations and Sales Management. Proven expertise in leading high-performing sales teams, implementing new strategies, and managing key accounts to increase client retention. Skilled in mentoring staff, driving team cohesion, and managing end-to-end business needs to achieve company expansion goals.

Experience

Asst. Sales Manager

Homelane.com

Dec 2019 - Present

Led a high-performing sales team that consistently exceeded quarterly revenue targets by an average of 20%. Implemented a new sales strategy that resulted in a increase in conversion rates within six months. Managed a portfolio of key accounts, increasing client retention by 25% through proactive relationship management. Mentored and coached a team of 10 sales representatives, leading to a 40% improvement in individual performance metrics. Orchestrated team-building workshops that improved collaboration and communication, resulting in a more cohesive sales force. Collaborated with marketing to develop targeted campaigns that increased lead generation. Identified and addressed bottlenecks in the sales funnel, resulting in a 25% reduction in sales cycle time. Collaborated cross-functionally to resolve product-related issues, preserving client relationships and preventing potential churn. Provided one-on-one coaching and feedback to team members, resulting in a 15% improvement in individual performance metrics. Conducted regular performance evaluations and created personalized development plans, resulting in several team members receiving promotions.

Business Development manager

Roll Over Handcrafted Ice-creams Pvt Ltd

Dec 2017 - Dec 2019

In-depth knowledge of end to end Business. Working on setting up & expansion. Oversee day-to-day teams' operation, performance and manage clients. Handling channel distribution for South India. Catering our products to HORECA. Driving sales team to achieve the given target. Promoting products in various retail segment. Meeting stocks expectations for retail outlets. Deliver product and offer post sale support for retail. Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques, tools to support task performance. Coordinate with internal and external clients as necessary. Discover training needs and provide coaching for employees. Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Handling Logistics and production to meet client’s requirements. Managing stock and inventory for the company. Audits and quality assurance for all the stores and production unit. Client meets to expand business in various locations. Involvement in marketing and sales structure. Was part of R&D team. Member of business networking groups to increase the revenue. Was handling branding and Marketing team.

Data Executive

Brickwork India

Jun 2014 - Mar 2016

Worked as a Data executive, was managing and handling accounts for different regions and sectors. Provide ratings based on the data provided by company. Evaluated and compared performance of different departments to establish quality standards. Worked in coordination with other departments in implementing the quality standards and benchmarks – Developed new metrics and benchmarks of quality standards, directed towards improving performance of departments. Worked closely with the operations team to drive voice of customer (VOC) improvement program and have seen substantial results. Developed QA procedures and established quality assurance methodologies/standards to clarify the quality objectives of the organization.

Education

Jain University

MBA

Jan 2017

Jain University

B. Com

Jan 2014

SBMJC

Pre-University

Jan 2011

VET High School

SSLC

Jan 2009

Skills

Sales and Marketing
Team Management
Communication Skills
Customer Relationship Management
Exceptional Customer Service skill
Details oriented
Results driven approach
Productive Operational Teams Management
Problem Solving
Resolution
Networking
Microsoft Office
Excel
Advanced Excel
Outlook
PowerPoint
Word