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POOJA SHARMA

@poojasharma

Assistant Manager Business Development

Jaipur

https://www.linkedin.com/in/pooja-sharma-509b2ab4

IMAGINE XPUNIVERSITY OF RAJASTHAN

Pooja Sharma is an Assistant Manager of Business Development with over 7 years of diverse experience. Her expertise lies in educational counseling, customer and client support, operations planning, and revenue generation. She possesses strong skills in team management, people coaching, and client relations.

Experience

Assistant Manager Business Development

IMAGINE XP

•Jul 2021 - May 2022•Jaipur

- Achieve the desired admission numbers in the aligned institution individually. - Take escalation and support calls of team members. - Strategy making to achieve team targets.

Subject Matter Expert

GIRNARSOFT EDUCATION SERVICES PVT. LTD. (COLLEGEDEKHO.COM)

•Apr 2019 - Jun 2021•Jaipur

- Achieve planned & desired admission targets. - Monitor the lead generation of aligned institutions. - Help team members with aligned institution related information & escalations. - Achieve the desired forms to admission conversion.

Academic Counselor

GIRNARSOFT EDUCATION SERVICES PVT. LTD. (COLLEGEDEKHO.COM)

•Apr 2017 - Apr 2019•Jaipur

- Shift and schedule adherence. - Achieve desired leads to form & forms to admission conversion. - Convince student & their family to fill form on CollegeDekho.com platform. - Convert interested student to admission for institution.

Customer Care Executive

TELEPERFORMANCE INDIA

•Aug 2016 - Apr 2017

- Shift and schedule adherence. - Assist signed seller with their queries via email and calls. - Achieve call quality score and customer satisfaction.

Sr. Sales Consultant

GIRNARSOFT PVT. LTD. (CARDEKHO.COM & OTHERS)

•Apr 2015 - Aug 2016•Jaipur

- Shift and schedule adherence. - Shift and schedule adherence. - Achieve desired sales targets. - Achieve desired call quality score. - Overall improvement of team members.

Tele Sales Executive

TATA CAPITAL PVT. LTD.

•Sep 2014 - Apr 2015•Jaipur

- Data search and get desired data from other portals. - Achieve desired target of Unsecured Loans.

Education

G. B. INTERNATIONAL ACADEMY SR. SEC SCHOOL

Secondary

Jan 2006

G. B. INTERNATIONAL ACADEMY SR. SEC SCHOOL

Sr. Secondary

Jan 2008

UNIVERSITY OF RAJASTHAN

Bachelor of Arts

Jan 2015

Skills

Time management skills
Reviewing records
Customer Service
Client Relations
Lead Development
Excellent communication
Team building
Team management
Customer Needs Assessment
Reporting
Cold Calling
Computer Proficient