Obaid Majid

Planning and developing strategies to increase sales territory positioning, exceeding company targets. Maintaining advanced product and industry trend knowledge, performing regular market research to enhance company offerings. Monitoring commercial performance of full portfolio, scheduling consistent follow-ups with each account. Crafting detailed sales reports, outlining key metrics to enhance strategic business decision-making. Launching digital marketing campaign and virtual engagement initiatives to increase product uptake across key accounts. Retained existing customers and substantially grew customer base, product line and sales volume. Interfaced with customers, determined needs, provided recommendations and up-sold services. Developed account growth strategy by identifying opportunities with existing accounts.

Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends. Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction. Consistently exceeded revenue targets through new account penetration and development. Generated leads to bring in new client revenue and improve bottom-line profitability. Identified new prospects and executed cold calls to grow and develop pipeline. Provided first-class client services, from onboarding to daily account management. Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback. Managed high-volume customer queries simultaneously through effective multitasking. Tracked orders and processed refunds for new and existing customers.