Nitesh Chandok
@niteshchandok
Service Delivery Director at Fortive Group
Gurugram, Haryana, India
Nitesh Chandok is a qualified technocrat and problem solver with over 19 years of rich experience in Program Management and Service Delivery across Telecom, IoT, and Cloud (AWS) domains. He has a strong record of leading complex, large-scale, and global projects, including managing portfolios for major clients like Vodafone Group and Fortive Group. He is an enterprising leader skilled in driving revenue growth, optimizing margins, and ensuring consistent SLA compliance.
Experience
Service Delivery Manager
Vodafone Group
Managed Service for AWS DSIP Level 4 Managed Service, KDB & CSR Level 2 & 3 Managed Service.
Service Delivery Director
Fortive Group
Managing a portfolio that comprises of Verisae product line support service, IOT iNET platform Sustenance Project, Data Ingestion & Storage Platform (DSIP) on AWS & Kafka, AWS Mediation Projects, KDB & CSR Level 2 & 3 managed support service, and M2M & IOT Portals Automation & E2E Testing engagements.
Migration Lead
CamGSM (CellCard)
Senior Integration Engineer
Alcatel
Service Delivery Manager
Vodafone Group
Service Delivery Manager for AWS Data Lake DSIP, AWS Mediation.
Test Manager
Telstra
Test Leader
Telstra
Software Engineer
Alcatel
Senior Development Engineer
Alcatel-Lucent
Service Delivery Manager
Vodafone
Service Delivery Manager for T3 & T2 HLR Tech Ops. Managed product life cycle from ideation, through design, development, testing to managed services, including managing the Tier-3 HLR & IN team responsible for implementing design updates for Vodafone UK HLR, IN and Pre-Pay Domains.
Graduate Trainee
Estel Technologies
Engineering Project Manager
Alcatel-Lucent
Education
M.I.E.T.
B.E.
Computer Science
St. Teresa’s Academy
12th
Academic
St. Teresa’s Academy
10th
Academic