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Neeraj Kumar

@neeraj_kumar

Store Manager and Fulfillment Manager

New Delhi

Khushi Houshing India Pvt LtdSant Jones Hospitality

Neeraj Kumar is a seasoned professional with over 11 years of experience in retail management, customer care, and real estate sales. He has held roles including Store Manager, Fulfillment Manager, and Sales Manager, demonstrating expertise in staff training, inventory control, and maximizing profitability. He possesses strong skills in analytical problem-solving, customer relationship management, and managing complex store operations to achieve sales targets.

Experience

Sales Manager

Khushi Houshing India Pvt Ltd

•Jan 2022 - Jan 2023

Meeting with clients to identify new opportunities for sales growth. Establishing and maintaining relationships with brokers and agents. Negotiating contracts with sellers. Identifying market opportunities to increase sales volume. Managing a team of real estate agents.

Senior Retail Associate / Fulfillment Manager

CARS24 / Bikes24

•Jan 2018 - Jan 2022

Ensured excellent customer service through direct salesmanship. Assisted customers with questions and needs, cultivating successful relationships. Handled all store operations, assisted in physical inventory counts, and maintained daily sales reports.

Store Manager / Marketing Manager

BATA INDIA LTD

•Jan 2013 - Jan 2018

Worked in various roles including Warehouse Manager and Marketing Manager. Key role included recruiting, training, supervising, and appraising staff, managing budget, overseeing pricing and stock control, maximizing profitability, and maintaining daily sales reports.

Sales Representative and Supervisor

EGANA PVT LTD

•Jan 2010 - Jan 2012

Handled +40 Sales Promoter (CSA) in 30 Stores in Delhi NCR. Maintained weekly reports (Sales, Stocks, Competitors Sales data). Managed staff arrangement and training for new launches. Handled stock inventory and replenishment. Performed product visual merchandising.

Education

Sikkim Manipal University

BCA

Invalid Date - Jan 2011

Sant Jones Hospitality

First Aid Course

Invalid Date - Jan 2017

CBSE

Intermediate Exams (10+2)

Invalid Date - Jan 2007

CBSE

High School Exams (10)

Invalid Date - Jan 2005

Licenses & Certifications

Road safety and safe Driving Course

Ashok Leyland

Issued: Jan 2018• No expiration

Skills

MS-Office
Internet
Analytical Skills
Communication Skills
Problem Solving Skills
Aptitude
Resourcefulness
Organisational skill
Confidence
Commercial awareness
Staff Training
Inventory Management
Visual Merchandising
Salesmanship
Budget Management
Relationship Management