N Bhavani Shankar

Managed 2 teams of 15 engineers and successfully delivered multiple projects worth $5M on time with quality within budget. Drove customer escalations to closure in collaboration with sustaining team as per SLA. Increased quality of product by conducting thorough EDA sessions and identifying process gaps. Established performance goals for the team, evaluated and provided constructive feedback to improve skills and visibility.

Led major project of integrating two Data Plane solutions and was primary point-of-contact for project management staff. Contributed valuable insights during product planning sessions, aligning technical strategy with business objectives. Mentored junior developers, fostering professional growth and enhancing team productivity.

Handled and resolved customer escalations successfully within SLA. Enhanced debugging tools and trouble-shooting methods for quicker resolution of issues. Regular discussions with customer support, professional service teams for alignment on progress of issues.

Designed, developed wide variety of features using C, C++, for Sandvine's Data Plane product. Incrementally delivered software using Agile methodologies, including Scrum or Kanban processes.

Location: Tiruchirappalli, Tamil Nadu

Location: Hyderabad, Telangana

Location: Wanaparthy, Telangana