Madhu PV

Responsible for end-to-end management of all HR functions for center of excellence & global software development centers located at Chennai and Bangalore. Managed Talent acquisition for Chennai & Bangalore locations. Led the entire performance management lifecycle that includes goal setting, mid-year reviews, manager reviews, Individual development plan, 9box, career & succession planning and annual performance appraisal. Aligned HR Strategy in line with business strategy with key focus on must-wins. Handled end to end statutory compliance activities.

Directed & supervised full range of HR operations of 800+ resources, including Policy Formulation, Budgeting, Recruitment, Competency Development, PMS, L&D, Career Development, Succession Planning, Employee Engagement, Administration and Payroll activities. Designed & implemented holistic HR strategy to meet short-term & long-term business challenges. Acted as Strategic HR Partner for India and MEA Office. Rolled out effective retention strategies and reduced the attrition rate from 22% to 5% in FY 2017-2018. Actively contributed in change management through the implementation of Workday HRIS Tool.

Directed overall HR resource function for Global IT Product Development Center with a total base of 600+ on-roll staff. Planned & implemented holistic HR strategy to meet short-term & long-term business challenges. Worked as a strategic business partner to general management, providing guidance on how to best drive employee engagement and productivity while limiting legal risk exposure.

Managed end-to-end generalist HR Functions for 3 offices in India. Worked as a Single Point of Contact (SPOC) for US Management and clients for all HR related queries.

Developed 1st office of Sutherland Global Services in Manila (Philippines). Successfully recruited in excess of 1500 employees. On-boarded and trained 300+ employees. Delivered training on Soft Skills, Voice and Accent, Performance Management, Conflict Management and Leadership Development.