Kshitij Mishra

Program Management for Healthcare projects across states in USA. Responsibilities include Program Roadmap creation, Risk Management, Stakeholder Management, technical analysis, scope management, and serving as POC for Azure Cloud migration initiatives for a medicare platform. Managed product & program level risk, issue, dependency & decision management for Medicare & Medicaid products across 3 US geographies.

Led a large program for HR Transformations (Payroll) across APAC, Continental Europe, India, and UK. Managed change management activities, including vision creation and training analysis. Managed a program size for 500+ users with an anticipated revenue of USD 25M per year. Project managed robotics process automation using Blue Prism technology and scrum framework.

Performed end-to-end project management of strategic and business revenue projects for JLT UK. Successfully managed a revenue constrained program (Bronze Program) with over 40+ projects. Implemented AI and ML projects for sentiment analysis of pension users. Served as PMO Lead, conceptualizing and formalizing programs and projects reporting framework across global delivery units.

Managed large-scale projects from requirements gathering to completion, including implementing an ML project for predicting loan sanctions. Led Program Agile Communication across the Organization. Managed five agile projects as Scrum Master. Involved in process improvements in the SDLC framework and created project templates.

Provided advisory services on project scoring, setting up policies and procedures. Standardized processes across project/program and portfolio. Managed resource planning based on timelines and budgets. Created and maintained project artifacts and tools.