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Jasleen Kaur

@jasleenkaur

Sales Manager at Regenesys Business School

Chandigarh, India

Regenesys Business SchoolIMT CDL, Ghaziabad

Motivated leader with strong organization and prioritization abilities. Goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals. Solid history of achievement over seven years in the customer service industry.

Experience

Sales Manager

Regenesys Business School

Dec 2022 - Apr 2023

Driving enrolments from leads generated across programs as per targets given. Maintaining a constant communication channel with leads through phone, meetings, email, chat and social media. Responsible for managing documentation adherence to admission process and handling the Sales closure from End to End.

Assistant Manager-Sales

Global University Systems

Sep 2021 - Dec 2021

Driving enrolments from leads generated across programs as per targets given. Maintaining a constant communication channel with leads through phone, meetings, email, chat and social media. Responsible for managing documentation adherence to admission process and handling the Sales closure from End to End.

Customer Service Support Advisor

British Telecom

Jun 2019 - Sep 2021

Providing Extra-Ordinary Customer Service to the Business accounts, Project Managers and Customers. Handling order management and escalations via emails.

Human Resource Trainee

Talent Software Services

Dec 2017 - Jan 2018

Assisted with recruitment, crafting emails, coordinating with hiring managers, identifying qualified candidate profiles using Boolean search, and managing the onboarding process.

Human Resource Trainee

Grabit HR

Sep 2017 - Dec 2017

Practical training in Human Resource Generalist functions.

Administrative Assistant

Eli Lilly and Company

Mar 2016 - Aug 2017

Maintaining and Handling Employee Engagement through Team Building and Event Management. Responsible for passport and VISA processing, expense reports, and training new hires as a Subject Matter Expert.

Senior Customer Care Professional

American Express

Jul 2013 - Feb 2016

Providing Extra-Ordinary Customer Service to the Merchants via Emails and Calls.

Executive Customer Service

Aviva Life Insurance Company

Mar 2012 - Sep 2012

Making new customers and cross-selling to existing customers.

Education

IMT CDL, Ghaziabad

PGDM

Human Resource

Jan 2015Grade: 63.18

GGDSD College- Panjab University, Chandigarh

B.B.A

General

Jan 2011Grade: 68.88

Loreto Convent School, New Delhi

XII (C.B.S.E)

Commerce with Maths

Jan 2008Grade: 83

Loreto Convent School, New Delhi

X (C.B.S.E)

Jan 2006Grade: 88.6

Licenses & Certifications

Level A1 in French

Alliance Française de Delhi

• No expiration

American Express Values Certification

American Express

• No expiration

MS Office Certification

NIIT

• No expiration

Skills

Sales Management
Lead Channel Management
Customer Service
Counseling
Documentation Management
Database Management
Event Management
HR Operations
Onboarding
Boolean Search
MS Office
Order Management
End-to-End Sales Closure