Hardik Singhal

Supported project delivery for 25+ enterprise clients across BFSI and Cybersecurity domains, serving as SPOC for CISO/Director/ Manager-level stakeholders. •Planned and coordinated multi-client cybersecurity projects, ensuring SLA compliance and high client satisfaction. •Ensured strict compliance with project scope, deliverables, and quality standards, minimizing scope creep. •Designed engaging email templates and campaign themes for ThreatCop — the company’s in-house phishing simulation and awareness tool — enhancing user engagement and campaign effectiveness. •Led end-to-end deployment of in-house tools across diverse environments, including Windows, CentOS, Ubuntu, GCP, and distributed server infrastructures. •Collaborated with cross-functional teams and incorporated client feedback to drive continuous product improvement and feature enhancement. •Acted as a key liaison between clients and technical teams, ensuring prompt issue resolution and seamless project delivery.