Gunjan Behl Mukhi

Sales forecasting and fiscal budgeting for North region's revenue of approx. 300 crores. Leading, training and monitoring the performance of 25 BARC team members and 10 distributors. Targeting opportunities to achieve the forecasted numbers. Lead generation, acquisition and retention of client base of approx. 275 operators. Business data analysis and survey coordination along with market scenarios that help sales in ground deals. Vendor contract/ SLA/ SOW management. Tracking subscription revenues (MSR) and collections achievement vs target of approx. 90 lakhs of subscriber's base. Provide performance and business trends to the management. Strategize and Assess operations and initiatives to identify areas for growth, resolve issues, and increase TRP. Monitoring and highlighting concern area of outstanding to the respective stake holders as per the business standards. Proper documentation for the region as per the audit requirement. Maintain sound Internal control environment. Scrutinizing running of Promos on different channels. Responsible for preparing reports & dashboards highlighting key business indicators of distribution i.e., renewal of agreements with customers, deactivation, new sales, reactivation and credit control etc.

Administrating North India and SAARC countries operations. Implementing and reviewing management objectives. Ensuring all customer accounts are created accurately. Supervision of operational database. Leading inventory management of decoders. Coordinating with the sales team and management. Helping the management in customer data maintenance. Verification of paper sent by sales, regional office & dealers. Co-ordination and process evaluations to improve efficiency. Collections/ Revenue reconciliations. Training to new joiners/ Dealers/Sales on Business Process (Regions/ HO).

Leading contract management system which includes the whole process of Contracting. Sourcing and Screening of the candidates as per the client requirement. Extension of the contracts on time. Ensuring on time payments to the contractors. Processing payroll and timesheets. Generating the contracts as per new policy. Keeping track of all the necessary documents required for contract and updating them. Maintaining PR with client and contractors. Taking care of weekly/monthly pay run.