Faraz Anwer
@farazanwer
Sr. Manager/ Service Delivery Manager at HCL Technologies
Lucknow
Faraz is a complete IT Solutions Provider with over 15 years of experience in Cloud, Infrastructure, and Security Services. He has a proven track record of directing cloud and infrastructure budgets, contributing to business vision, and executing major technology initiatives. His expertise includes re-orienting IT Service Management methodologies, developing strategies using ITIL practices, and delivering core technologies like DevOps and SecOps.
Experience
Service Delivery Manager
Tech Mahindra
Leading implementation of infrastructure projects, managing transition & transformation projects, and directing Data Centre Operation while ensuring Security Compliance. Developed business continuity plans and implemented disaster recovery infrastructure.
Systems Engineer
Mahindra Satyam
Acted as a Venue Lead for FIFA World Cup '10, coordinating support and maintaining inventory. Designed Data Centre layouts and provided desktop support for banking clients.
Project Head
Coforge Limited
Leading infrastructure & application support projects, managing transition & transformation projects, and optimizing hybrid On-Prem and Cloud services. Managed billing and optimization for Azure Cloud and SIEM Security.
IT Analyst - Infrastructure Services
TATA Consultancy Services Ltd. (TCS)
Acted as an IT Advisor, creating Windows 7 & 10 Images, and managing security solutions like McAfee ePO and Symantec AV. Deployed security updates and vulnerability management packages through SCCM.
Sr. Manager/ Service Delivery Manager
HCL Technologies
Leading multiple infrastructure projects of $10 M and above, managing transition & transformation projects, and providing continuous service improvement programs (CSIP). Managed teams of Cloud Infra Support, DevOps, and Security.
Technical Service Specialist
IBM
Managed 1000 client servers, administered Virtual Server and ESXi host. Provided 24x7 support for critical incidents (P1, P2, P3) and designed systems according to ITIL framework standards.
Service Delivery Manager & Project Manager
KPMG
Leading Global Security Operations & Infrastructure services. Managed project plans, risk, and execution using tools like Jira and MS Project. Delivered Continuous Service Improvement Program (CSIP).
Education
Birla Institute of Technology & Science
M.S
Software Systems
Institute of Integral Technology
B.Tech.
Computer Science & Engineering
Licenses & Certifications
ITILĀ® version 3 Foundation Examination Certified
N/A
AZ-500 Microsoft Azure Security Technologies
Microsoft
AZ-900: Microsoft Azure Fundamentals
Microsoft
Manage Engine Certified Product Associate
MECPA
Exam 70-662 TS: Microsoft Exchange Server 2010, Configuring
Microsoft
Exam 70-680: TS: Windows 7, Configuring
Microsoft
Exam 70-663 Pro: Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010
Microsoft
Leadership Certification
KenBlanchard