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FAIZA MEHAR

@faizamehar

Operations Consultant at Lightbells Technologies Pvt Ltd

Noida

Lightbells Technologies Pvt LtdPatna Science College

Faiza Mehar is a professional with over 8 years of experience in Operations and Human Resource Management. She has managed roles across online education platforms, corporate centers, and NGOs. Her expertise includes client management, HR processes, organizational development, and operational planning. She is skilled in end-to-end HR lifecycle management and process documentation.

Experience

Operations Consultant( Parttime)

Lightbells Technologies Pvt Ltd

ParttimeDec 2001 - Present

Responsible for day to day running of the platform, pitching about the platform to the target audience, follow-ups and closing the admission process. Onboarding of the teachers and managing their grievances. Serving as a communication channel between students and teachers, and documenting various processes to ensure system sustainability.

Associate Coordinator – HR and Admin

PRAVAH

May 2012 - Dec 2014New Delhi

Managed manpower planning, talent acquisition, and international visa processing. Designed induction manuals and coordinated training programs. Responsible for formulating and implementing HR policies, managing budgets, and overseeing overall administration and employee engagement activities.

Senior Program Associate – Operations and HR

Feminist Approach to Technology

Dec 2001 - Dec 2001New Delhi

Played a major role in organization expansion and logistics. Managed procurement and executed organizational development tasks. Handled the complete employee lifecycle, including policy formation, recruitment, onboarding, leave/attendance management, and exit management. Coordinated campaigns and managed local staff.

Centre Manager

Klay Prep Schools and Daycare

Apr 2001 - Oct 2001Noida

Managed client relations as a single point of contact. Handled recruitment, onboarding, and employee data maintenance on Oracle HRMS. Oversaw employee training, daily operations, safety audits, and maintained MIS/documentation for admissions and finance.

Education

Jamia Hamdard

Masters in Business Administration

Jan 2012

Patna University

Bachelor of Computer Application

Jan 2010

Patna Science College

Intermediate (Science)

St. Xavier’s School

10th (ICSE Board)

Skills

Operations Management
Human Resource Management
Client Management
Recruitment
Onboarding
Employee Training
Organizational Development
Policy Implementation
Budgeting
MIS
Procurement
Team Leadership
Grievance Handling
HRIS Management