Deepak Borole

Worked on Product Lifecycle Management on SFA and DMS Solutions. Stakeholder Management: Interacting with Various Stakeholders for requirement gathering and doing requirement analysis. Scoping and defining business requirement in form of user stories. Explaining the Functional Solution and Wireframes to the Technical team and Product team, prioritize work load and meet project deadlines. Client Handling: Friesland Campina (7 Countries: Vietnam, Ivory Coast, Philippines, Malaysia, Thailand, Indonesia). Dynamic System Development Life Cycle: Coordinate and actively participate in all stages of project development including design, programing, testing and implementation. Understand the requirement and convey the same to tech team and Tracked software customization, defects and issues. Change Management: Identify the need for change, incident record and categorize change on basis of emergency & risk. Executing a documented direction of project work to bring expected future performance in line with planned corrective action and preventive action. UAT: Prepare and execute User Acceptance Testing (UAT) to ensure the solution meets client requirements and quality standards.

Managing the SFA application for the General Trade, Bakery, and Commercial Channels in the West and South regions. The application supports order taking, order-to-invoice processes, inventory maintenance, and sales reporting, and is available on both web and Android platforms. Its implementation automates the selling process across the sales hierarchy. Worked on a new SFA and DMS system built on the Salesforce.com platform by Deloitte.

Worked as a Project Manager in a product-based IT company with extensive experience in the CPG domain, focusing on sales force automation (SFA) projects. Managed end-to-end software deployment, from project planning and business requirement documentation to coordinating development, quality, and support teams, ensuring timely and efficient project delivery.

Responsible for UAT and support. Worked on a Contract Management Tool to ensure compliance, improve collaboration, and optimize performance through features like electronic approval. Supported UAT activities, documented findings for the development team, maintained master data, and conducted training sessions and prepared user manuals for employees.

Worked as a Project Coordinator in a product-based IT company with extensive experience in the CPG domain, focusing on sales force automation (SFA) projects. Coordinated development, business, and support teams, translated business requirements into functional specifications, and ensured system quality through rigorous testing and user training. Acted as a liaison between sales automation and distributor management teams, maintaining communication with stakeholders throughout the project lifecycle.