Amit Kumar

Specialized in Zoho applications such as CRM, Analytics, and Campaigns. Led requirement gathering, project coordination, and data management. Built and maintained relationships with enterprise clients and provided end-to-end solutions with Zoho products. Conducted onsite demonstrations and interacted with channel partners to generate revenue.

Conducted data mining, modeling, statistical analysis, and business intelligence gathering. Supported decisions for high-priority enterprise initiatives through data analytics.

Hands-on experience in configuration and customizing the application on the Zoho platform. Proficiency in admin tasks such as creating apps, fields, blueprints, workflows, and layout rules. Experience in automating business processes using validation rules, workflows, approval processes, and blueprints. Proficient in creating advanced reports and dashboards.

Implemented Power BI on an enterprise level and empowered business users for self-service reporting. Achieved significant benefits such as effort reduction and real-time report availability for faster decision-making.