Akansha Singh

Led cross-functional teams in the successful planning, execution, and delivery of projects within budget and schedule. Managed a team of ~ 50 direct reports, ensuring zero Service Level Agreement (SLA) misses throughout the career. Implemented effective project governance and maintained meticulous attention to detail, resulting in high client satisfaction and commendation from executive leadership. Conducted periodic audits, including ISO 9001 and ISO 27001, ensuring compliance, and maintaining the highest standards of quality. Developed and executed career growth initiatives for all direct reports, fostering a positive and growth-oriented work environment. Supervised and mentored a team of analysts, fostering their professional growth and ensuring optimal performance. Orchestrated critical 24/7 operations, consistently meeting and exceeding daily delivery targets. Utilized strong stakeholder management skills to collaborate with internal and external partners, ensuring seamless communication and successful project outcomes. Implemented innovative approaches to problem-solving, resulting in increased efficiency and productivity within the team. Played a crucial role in organizing employee engagement initiatives that spanned across the organization globally, promoting a positive work culture and enhancing team morale. Leveraged data analytics and mathematical expertise to provide insights and recommendations for improving retail operations. Developed and implemented advanced analytical models, leading to increased profitability and improved decision-making. Collaborated with cross-functional teams to identify opportunities for growth and optimization in the retail sector. Conducted in-depth data analysis, identifying key trends and patterns to drive business strategies.