Default profile banner
Deepak AroraDA

Deepak Arora

@deepakarora

Operation Consultant at McDonalds North and East India

Noida

McDonalds North and East IndiaSymboisis Pune

Deepak Arora is a results-oriented Area Manager with extensive experience driving sales and profitability in highly competitive markets. He possesses strong leadership skills, specializing in coaching restaurant teams, ensuring food safety protocols, and optimizing operations across various channels (Drive thru, Delivery, Kiosk). His expertise includes developing SOPs, managing new store openings, and executing HR policies while maintaining statutory compliance.

Experience

Operation Consultant

McDonalds North and East India

Feb 2015 - Present

Handling and managing restaurant business at Noida multiple locations, including outstations (West UP/Jodhpur). Responsibilities include recovering restaurant business during Covid times, setting KRAs (Sale/Profit/People/QSC grades), coordinating with stakeholders, monitoring sales and profit results, planning new store openings, balancing service with costs, coaching Restaurant Managers, developing talent pools, and ensuring store controls and statutory compliance.

Restaurant Manager

McDonalds North and East India

Sep 2009 - Dec 2014

2nd Asst Manager - 1st Asst Manager

McDonalds North and East India

Oct 2006 - Aug 2009

Mangement Trainee

McDonalds North and East India

Apr 2006 - Sep 2006

Guest Service Associate

ITC Hotel Sonar Bangla and Sheraton Towers Kolkata

May 2005 - Mar 2006

Industrial Trainee

Hyatt Regency New Delhi

Jul 2004 - Dec 2004

Education

Symboisis Pune

MBA

Jan 2012Grade: 61%

IHM Bangalore

Bachelor of Sc.

Hospitality and Hotel Administration

Jan 2005Grade: 58%

C.B.S.E

12th Class (Science)

Jan 2002Grade: 60%

C.B.S.E.

10th Class

Jan 1999Grade: 58%

Licenses & Certifications

Basic and advance shift management course

McDonalds

• No expiration

System Management Course

McDonalds

Issued: Nov 2001• No expiration

Restaurant leadership practices course

Mcdonalds

Issued: Jul 2001• No expiration

Restaurant Business leadership practices

Issued: Jul 2012• No expiration

Skills

Agile
Leadership
Sales Management
Profitability
Coaching
Food Safety
SOP Development
Vendor Management
Cost Optimization
HR Policies
Store Merchandise
Inventory Management
Statutory Compliance