Bhavya Patel
@bhavyapatel
Talent Acquisition Specialist
Noida, Uttar Pradesh
Bhavya Patel is an experienced HR professional specializing in Talent Acquisition and Customer Success. She possesses expertise in managing the full recruitment lifecycle, including B2B and B2C hiring, sourcing candidates from platforms like Naukri and LinkedIn, and maintaining ATS systems such as Darwinbox. Her background also includes roles in Customer Success and Onboarding Management, where she focused on guiding users, driving revenue, and ensuring smooth onboarding journeys.
Experience
Talent Acquisition Specialist
CLASSPLUS
B2B & B2C Hiring (Non-Tech). Hands good on Head hunting, Sourcing from Internshala, Hirect, Naukri, Linkedin, iimjobs, Cutshort, Shine, Monster. Taking care of Candidate Retention & Onboarding of new joinees. Maintaining ATS (Darwinbox & Trackstar Hire). Working Under HRBP so also taking care of employee engagement & Exit Interviews. Recruitment Vendor /Consultant Management. Virtual & Physical Campus drives. Taking care of Testbook vertical (collaboration company of classplus) hiring as well.
Customer Success Manager
CLASSPLUS
Helping educators with Growth part & build a digital identity & working on multiple KPI’S set by the Organization monthly. Like – Renewal, Revenue Generation, Daily Active Users Percentage, Specific Features Users Score.
Senior Customer Onboarding Manager
CLASSPLUS
Ownership of Customer Onboarding Journey. Helping tutors, go online & establish their digital identity providing smooth onboarding & guiding them through the functionalities of product by implementing purposeful training methods.
Onboarding Associate
CLASSPLUS
Providing smooth onboarding & training to the educators assigned by Customer Success Manager. Store Team Project - My Responsibility was to deliver trainings of our Product to STAR ORGs (top educators of Unacademy, YouTubers, Instagrammers, High potential clients and many more).
Education
Lovely Professional University
MBA
Human Resources & Marketing
Sri Sathya Sai College for Women
BCOM
Computer Application
Licenses & Certifications
The Recruiting Process Steps: From Job Posting to Job Offer.
Preparing to Manage Human Resources.
Design Thinking for Innovation.
Personal Branding.
Marketing Strategy.
Business Plan.