Bharathi Kandhanathan

Collaborated with faculty and industry professionals to design and implement effective placement strategies. Cultivated and maintained relationships with a diverse range of companies to ensure a steady flow of job opportunities. Provided personalized career counseling to students, aligning their strengths and aspirations with suitable job profiles. Coordinated internship programs, facilitating valuable hands-on experience for students. Tracked and analyzed placement metrics, preparing reports for institutional and departmental review. Promptly corresponded with applicants and coordinated and conducted interviews.

Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals. Confirmed confidential budget reports remained up-to-date for manager. Assisted with new hire processing and existing training programs. Worked with colleagues to create new training materials. Coordinated weekly meetings & implemented new working processes to deliver multiple improvements. Participated in cross-functional team-building activities. Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service. Mentored and guided employees to foster proper completion of assigned duties.

Kept accurate records to document customer service actions and discussions. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Collaborated with upper management to improve customer service processes and support structures company-wide. Addressed potential cancellations and offered catered solutions to retain accounts. Collaborated with marketing department to launch and manage promotional activities and campaigns. Resolved customer complaints while prioritizing customer satisfaction and loyalty. Followed through with client requests to resolve problems. Researched and corrected customer concerns to promote company loyalty. Took ownership of customer issues and followed problems through to resolution.

Determined readiness of written pieces, made changes and approved final versions for publication. Collaborated with graphics department to develop and implement visual elements. Checked reference sources to verify dates, facts and statistics. Guided and motivated staff to achieve demanding targets under tight deadlines.

Developed and maintained database of high-quality boilerplate copy, enabling faster service and turnaround for time-sensitive projects. Reviewed and edited content for correct grammar and style. Verified statistics and facts against internal and external sources. Mentored younger interns to help develop craft and sharpen skills. Delegated and tracked each staff member's assignments and deadlines. Compiled lists of common usage and style errors to reduce number of mistakes and improve consistency in style. Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content. Proofread, edited and evaluated final copy to verify content aligned with established guidelines.

Reviewed and edited content for correct grammar and style. Collaborated with editors and page designers to create polished, attractive product. Produced clear, concise and accurate content to reflect tone and level of authority appropriate to content. Compiled lists of common usage and style errors to reduce number of mistakes and improve consistency in style. Proofread, edited and evaluated final copy to verify content aligned with established guidelines. Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content. Pitched content strategies and managed asset acquisition.