AYUSH KAPIL

Achieving business goals and revenue targets. Overseeing daily operations, managing budgets, and setting performance objectives. Managing internal and external stakeholder relations and negotiating contracts. Dealing with escalated customer issues, incident reports, and legal actions. Handling a team of 40 Executives and 5 Managers. Recruiting, training, and supporting general managers as well as conducting regular performance appraisals. Planning, evaluating, and optimizing operations to be efficient and cost-effective. Ensuring products and services comply with regulatory and quality standards.

Achieved profit targets, leveraging market knowledge and in-depth forecasts to plan sales operations. Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth. Handled customer relations issues, enabling quick resolution and client satisfaction. Held daily meetings with team to identify techniques to overcome sales obstacles and assign TARGETS/GOALS and discussion on Data for improvement. Optimized revenue with profitable pricing structures and strategic discount plans.

Responsible for academic and career counselling for prospective learners. Generate and handle inquiries (email, phone and LMS) to convert them into enrolments. Responsible to convert curated lead to sales. Attaining enrolment targets. Lead Generation. Resolve queries relating to the course from the prospective candidates. Maintain and foster a healthy Database with existing and new online sourcing.

Outreach to International universities via mails and signing partnership MOU's. Taking sessions with students and explaining them Student Exchange Programs.

Introducing RedHood EMS to all the students in your college through social media, blogs, emails, posters and your innovative ideas. Planning and Organizing events in universities. Pitching and getting the sponsors for the events.